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Technical Notes

Installation
FAQs
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Online Meeting

How to Update the Dongle for BobCAD-CAM Software

Online Update

You must be connected to the Internet, If no Internet connection is available use the manual update method below.

  1. Step 1. Insert the dongle key to be updated into the USB port
  2. Step 2. Launch BobCAD-CAM
  3. Step 3. Click the Help menu and then click Upgrade License. A dialog will appear showing
    serial number, tag and password
  4. Step 4. Click the Update Online button. This should complete the update process. You will get a message that says "Update Successful"

That's It. If the online update fails try the manual update method below.

Manual Update

ONLY USE IF THE ONLINE UPDATE FAILS OR IF YOU ARE NOT CONNECTED TO THE INTERNET.

  1. Step 1. Insert the dongle key to be updated into the USB port
  2. Step 2. Launch BobCAD-CAM
  3. Step 3. Click the Help menu and then click Upgrade License. A dialog will appear showing
    serial number, tag and password
  4. Step 4. Write down the serial number, tag and password
  5. Step 5. Send an email to keys@EDASolutions.co.uk
    In this email be sure to include your company name or your name, phone number, serial number, tag and password from the previous step
  6. Step 6. You will receive back an email with the license attachment
  7. Step 7. When you receive the email with the license, open the email and save the attachment
  8. Step 8. Launch BobCAD-CAM
  9. Step 9. Click the Help menu and then click Upgrade License
  10. Step 10. Click the Browse button on the dialog (this is the button with 3 dots […])
  11. Step 11. Locate the attachment that was saved and click on it, then click Open
  12. Step 12. Click Update. This should complete the update process, you will get a message that says "Update Successful".

Click here to watch a video on how to update your dongle.